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52 total results found

Indirect/Insecure/unable to connect to your server

Plex FAQ Plex Server/Appbox issues

Recently, a bug sometimes prevents a plex server from being successfully claimed via the dashboar...

Use Quick Connect for Apps

JellyFin

Using Quick Connect​ To sign in to a supported client, you have to enter the Quick Connect code...

Sign Into App with Emby Connect PIN

Emby

Open the Emby App on your device Go to https://emby.media/pin  Sign in with your Emby Co...

Sign into Emby Connect for Web Access

Emby

Go to https://app.emby.media and choose Sign in with Emby Connect Sign in with your Emby ...

How to Sign up for Emby Connect

Emby

User Guide Start by signing up for Emby Connect. Once you have your Emby Connect account it can ...

How to Add Emby Connect Email Address

Emby

You must have an Emby Connect Account first Locate your Emby Server , User and Password by clic...

How to Remove Invited Users

Emby

 Click on your BM/Appbox Click on Manage Invites From this screen you can click th...

How to invite users to your BM/Appbox

Emby

 Click on your BM/Appbox Click on Manage Invites From this screen you can add user...

Connect to Server

JellyFin

Opening App you will need to Connect to Server Enter your http://Server:IP you should have rec...

Claim JellyFin Invite

JellyFin

 Login to the Dashboard  You will need to Create your JellyFin username and password ( do not u...

The TV Schedule

Plex FAQ Manage page tools

All customers have access to the TV schedule, the TV Schedule shows the status of previous, and u...

Where is Money Heist season 5?

Plex FAQ Content issues(Missing media, playback ...

Due to issues caused by netflix buying the show, and metadata sources not agreeing on how to orga...

How to get Support

Plex FAQ Support

If you contact Tixe any other way then the ticket system, supply the following information OR WE ...

Mismatched content

Plex FAQ Content issues(Missing media, playback ...

Sometimes, plex will scan a show or a movie incorrectly - The file might be called "Bob" but plex...

Appbox watch history backup, user invite backup

Plex FAQ Manage page tools

The dashboard provides the ability to manually, or daily back up the watch history of an appbox. ...

Enable CDN

Plex FAQ Enabling CDN

Enable one of our official CDN nodes, we recommend Finland/AMS from our list Confirm the CDN...

4k Library locations

Plex FAQ Media locations

Below are the 4k library locations documented.   Want to add these 4k paths to your library? D...

1080p Library Locations

Plex FAQ Media locations

This page documents the available media paths for all appboxes, that may contain media.   Inclu...

Correcting appbox library after significant library changes

Plex FAQ Plex Server/Appbox issues

Sometimes, tho very rarely, there might be significant library changes at Tixe, like thousands of...

Limit Internet Streaming / Transcoding

Emby

We have found that setting this to 50 - will allow direct play to work easier and not require tra...