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  • Plex FAQ

  • Plex Server/Appbox issues

    • Keep your server running smoothly

    • My Plex server says an update is available

    • I think my server is down / Unable to access it on plex.tv

    • I'm curious how subtitles work

    • I'm curious what transcoding means

    • Indirect/Insecure/unable to connect to your server

    • Correcting appbox library after significant library changes

  • Media locations

    • 1080p Library Locations

    • 4k Library locations

  • Connection issues(Buffering etc)

    • Experience buffering?

  • Content issues(Missing media, playback issues, metadata issues)

    • Missing movies or tv shows? Believe you are not receiving updates?

    • Content showing "Unavailable"

    • Missing metadata?(Posters, artwork etc)

    • 4K movies not working?

    • Errors streaming? Transcoder exited due to an error?

    • Mismatched content

    • Where is Money Heist season 5?

  • Setting up your Appbox first time

    • Claiming the appbox to plex.tv

  • Enabling CDN

    • Configure your own "custom" CDN

    • Requesting a CDN "Share"

    • Verifying if the CDN is working and active

    • Enable CDN

  • The Request Lounge

    • How long does it take for a request to be added?

    • How does the request lounge work?

    • My request is gone!

    • My request was "Denied" What are my options?

  • Manage page tools

    • Dashboard sub-accounts

    • The TV Schedule

    • Appbox watch history backup, user invite backup

  • Support

    • How to get Support

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Plex FAQ
Plex Server/Appbox issues

Plex Server/Appbox issues

Keep your server running smoothly

In order for your Appbox to always operate fast and smooth, it is important to take some steps to...

My Plex server says an update is available

I have a shared Appbox Head over to your Dashboard - Scroll down and hit "Restart" on your serve...

I think my server is down / Unable to access it on plex.tv

Head over to your Dashboard Is the server showing as online? If not, restart it Does it say "...

I'm curious how subtitles work

Subzero and Bazarr! We run sub-zero/Bazarr to automatically grab subtitles in a large variety of...

I'm curious what transcoding means

Transcoding If you play video via Plex or Emby and reduce the streaming quality to anything lowe...

Indirect/Insecure/unable to connect to your server

Recently, a bug sometimes prevents a plex server from being successfully claimed via the dashboar...

Correcting appbox library after significant library changes

Sometimes, tho very rarely, there might be significant library changes at Tixe, like thousands of...

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Created 5 years ago by Admin
Updated 5 years ago by Admin
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